European-based Leading Global Reinsurer
Financial Services
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- Revenue – CHF 35 Bn
- Employees – 11,000+
- Location – Zurich, Switzerland
About
Spread across 27 countries globally, our client is the leading reinsurer of the world. They had different payroll vendors across countries and wanted to consolidate to a single vendor and integrate the solution with SF HR master system . Also, there was a strong need of standardization and globalization of process and services . The payroll program was aligned with the Finance transformation program.
Key Drivers
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- Lack of single payroll leading to different processes across countries
- Data compliance and integrity issues
- Huge challenges of rolling out any global HR initiative that has an impact on Payroll
- No global reporting on Payroll
Our Solution
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- Planned the program over phases based on product and organizational readiness. Leverages learnings from previous phase
- Alignment with the Finance transformation program to ensure overall benefits
- Unification and standardization of Payroll processes across the countries
- Integration of SAP SuccessFactors Employee Central as system of record with ADP GlobalView as universal payroll system
- Over 30 months duration of coordinated implementation project including planning, design, testing
HRIS Transformation Hurdles
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- Data quality was a huge challenge in some of the countries
- Resistance to change the existing Payroll system in the countries
- Standardization of processes was a challenge amidst local policies and flavours
- Payroll system was the master system in a few countries. The changed approach needed strong sustenance pressure
- Technical readiness of the solution for some of the countries posed delivery challenges
Business Benefits/Project Impact Drivers
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- Single PY vendor across countries
- HR master system is integrated with the Payroll systems
- All processes of Payroll and Finance are hugely standardized and globalized
- Global reporting of Payroll costs across countries
- Unified vendor management and governance