CASE STUDIES

This project aimed to streamline and standardize time management operations across the organisation resulting in discipline, efficiency, productivity, accuracy, and compliance. It involved the implementation of a new time management system, process redesign, and training of employees.

• First, Blueprint sessions for countries between HR ops and vendors were conducted and a proper questionnaire on ADP eTime was prepared.
• Second, a testing scenario for User Acceptance Testing with complex test cases and negative testing as well was prepared.
• Third, pay element mapping for payroll vendors was created.
• Fourth, the vendors were supported to have proper end-to-end integration testing with validation of data.
• Fifth, all countries HR ops prepared SOP documents for better process flow and the OCM team prepared the go-live transition for employees and managers.
• Finally, go-live and Hypercare supports were provided with conducting meetings on issues faced after the go-live application.

The successful rollout of the new time solution in 13+ countries was a huge achievement and ensured a universal time management system for the organisation. This reduced confusion and scatter amongst various processes which were in the old system and increased effectiveness with the new system.

• Successful implementation of a universal time solution in 13+ countries.
• Cost saving and enhancing employee benefits.
• One stop solution for all time management operations.
• Extra boost to the project with support to go-live and hypercare.
• Fifth, all countries HR ops prepared SOP documents for better process flow and the OCM team prepared the go-live transition for employees and managers.
• Finally, go-live and Hypercare supports were provided with conducting meetings on issues faced after the go-live application.